Help and questions

No account is needed to use the app. You can add a password on your own computer so nobody else can open your hub. A purchase is linked to your copy of the app automatically, without a separate login.

Text files, Markdown, Word documents (.docx) and PDFs with real text in them. Scanned PDFs that are only pictures of pages can't be read yet; the app tells you when that's the case.

Settings, then Your data, then Export gives you everything as ordinary files today. A one-step move to a new computer comes with the installer. A paid plan can be used on up to 3 computers; sign one out to add another.

Questions that fail any check are thrown out rather than shown. Short or very general sections often support only a few good questions. How it checks.

That happens with very short text, scanned pages, or text that isn't really about one subject. Try a longer section or a clearer copy. These attempts never count against your monthly sets.

Check the quoted line under the answer first: the question is only as right as the notes it came from. If the question doesn't match its line, write to us with the question and the line. It becomes a test case for the checks.

The local AI runs on your own computer: free, private and unlimited, but slower and it throws out more questions. The study service runs stronger models on our side for paid plans and keeps nothing. Both use the same checks.

Only what you send to the study service, and only from classes you've allowed to use it. Your journal, health notes, meetings and anything marked private never leave. What goes where.

No. We only use providers that keep nothing after answering, and our service doesn't store your text or the questions.

Use the link in your receipt email, which opens your billing page at Paddle, our reseller. You keep your plan to the end of the paid period.

Within 14 days of your first payment, yes, no questions asked. Refunds and cancelling.

Every payment gets a receipt, and you can add a company name and tax number at checkout.